Home

Forums

Stories

Knowledge Base

TP-Link Community > Tapo Smart Camera > Can’t view tapo camera on another device (same account log in)

< Tapo Smart Camera

Can’t view tapo camera on another device (same account log in)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Can’t view tapo camera on another device (same account log in)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Ste301

2021-02-21 22:14:18

Posts: 1

Helpful: 6

Solutions: 0

Stories: 0

Registered: 2021-02-21

Can’t view tapo camera on another device (same account log in)

2021-02-21 22:14:18

Model: Tapo C200

Hardware Version:

Firmware Version:

Hello,

I am logging into my tp link account from another device and my tapo c200 isn't showing up looking for some help on why this isn't working. It's showing on my other device fine but when I log into the same account on another device the camera isn't showing up.

2 Reply

Solla-topee

2021-02-23 11:36:17

Posts: 13151

Helpful: 2250

Solutions: 1829

Stories: 8

Registered: 2020-05-19

Re:Can’t view tapo camera on another device (same account log in)

2021-02-23 11:36:17

@Ste301 May I know how many tp-link accounts you used to log in Tapo app? Is there any possibility that Camera was bound to another email address ?

Please check my private message and send me the MAC address of your Tapo camera, thank you!

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Solla-topee

2021-02-23 11:40:37

Posts: 13151

Helpful: 2250

Solutions: 1829

Stories: 8

Registered: 2020-05-19

Re:Can’t view tapo camera on another device (same account log in)

2021-02-23 11:40:37

@Ste301

You could also try Device sharing and share camera with your families:

https://www.tp-link.com/support/faq/2613/

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Can’t view tapo camera on another device (same account log in)

Can’t view tapo camera on another device (same account log in)

Information

Voters 0

Tags