Notifications unread?
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have the problem that sometimes all my read notifications are changed and marked as unread from 02 cameras.
Could this be due to a reeboot?
Although... Everything else works fine.
I don't need to restar anything. It keeps detecting movement. I just have to mark the notifications as read again
thks
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi，thanks for your patience.
Did you have two cameras? And would both of them have the same issue?
--if only one of them, could you please send me a private message about the MAC address?
Would this issue happen much frequently, like several times a day?
May I know your Tapo APP version and how about the model number and operating system of your smartphone?
Thank you very much and wait for your reply.
- Copy Link
- Report Inappropriate Content
Hi,
Rebooting the camera would not clear the previous browsing history and the message should still be read;
And did you use to log into the same TP-Link account on different devices?
--if not, what is the current Tapo APP version and how about the model number and operating system of your smartphone?
Thank you very much and have a nice day.
- Copy Link
- Report Inappropriate Content
The problem was with both cameras.
Nokia7 android 7.1:/ Tapo 2.2.41
Notifications ftom noth cameras are not cleared. In favorites under the camera name a yellow "new" sign is displayed as when first used.
Sometimes nothing of the installed camera appears so i kill the application (it is not enough to leave it in the background and enter later) I go back in and everything is solved (the two cameras appear) Each camera connects to a different yplink AP. i log in from a neutral tplink router. They all have different SSID and password. Th pjone has the 3 passwords recorded. Sometimes I jump from one access point yo another and rarely do I have to log back in with the account saved on the phone but I use a single tplink account.
The internet was slow on a tplink AP rebooted and it was fixed. All good so far.
Thxs
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 453
Replies: 3
Voters 0
No one has voted for it yet.