HS100 Smart Plug
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Trying to connect to HS100, wifi light flashed orange and green, TPlink wifi network shows up but it won't connect to it. Tried unplugging, factory reset etc
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Hi, Sorry for the delay.
Could you please help me check the following information:
1. Would there be any error message when failed to connect the default Wi-Fi of smart plug?
----sometimes, the smartphone is connected to the Wi-Fi but the APP could still say’ cannot connect’, please check if you have the same issue;
2. Have you tested on another smartphone?
3. Please also check there is no VPN connection on the smartphone;
4. If It is on iPhone, please also enable local network permission for Kasa APP;
Thank you very much and wait for your reply.
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