Tapo C200 Camera unable to connect
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Camera was unable to connect and reset after update Firmware as per picture. 
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Good day,
Thank you very much for your patience.
Could you please help me check the following details:
1. After the firmware update, the LED on the camera went purple or it is just the reflection of the objects around?
2. Have you tried to refer to the following link to reset the camera: https://www.tp-link.com/support/faq/2705/
3.During reset, is there any change about the LED light?
4. Would there be any power outage or any other abnormal behavior during the firmware upgrade?
Thanks a lot and wait for your reply.
- Copy Link
- Report Inappropriate Content
@ TP-Link tengo el mismo problema, después que decidí actualizar el Firmware, la cámara quedó así con 4 puntos rojos y no puedo acceder a ella. Cómo puedo solucionar el problema.
- Copy Link
- Report Inappropriate Content
I've got the same issue. The camera (C-200) appears offline and non-responsive. All LEDs are off, except the four little red dots which are constantly on. Resetting does not do anything at all. Neither the unplugging works. Any clues please?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 6
Views: 2081
Replies: 3
Voters 1
