Tapo C200 - can only control the camera from one account

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Tapo C200 - can only control the camera from one account

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dbogomilov

2020-10-30 22:31:34

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Registered: 2020-10-30

Tapo C200 - can only control the camera from one account

2020-10-30 22:31:34

Model: Tapo C200

Hardware Version:

Firmware Version: 1.0.14

Hey guys,

I have the following problem: I recently bought a C200 for me and my girlfriend to be able to keep an eye on our cats, while we are away for a couple of months at a time. However one problem keeps bothering me. I can only control the camera from the account I set it up from. Which means that if my girlfriend wants to control the camera, she can only do it if she logs in from my account. I've spent a couple of hours on the app and can't find a solution. Has anybody have any suggestions for me?

1 Reply

Brook

2020-10-31 13:08:09

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Registered: 2018-12-14

Re:Tapo C200 - can only control the camera from one account

2020-10-31 13:08:09

@dbogomilov

Good day,

Thanks a lot for your time and patience.

Tapo Cam could only be bound to one email ID.

But if you want to share the camera with your family, please refer to this link:

https://www.tapo.com/en/faq/40/

Thank you very much.

Tapo C200 - can only control the camera from one account

Tapo C200 - can only control the camera from one account

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