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I can not see the camera in Camera Control

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I can not see the camera in Camera Control

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

fvr

2020-06-30 23:24:14 - last edited 2020-07-15 07:51:23

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Registered: 2020-06-30

I can not see the camera in Camera Control

2020-06-30 23:24:14 - last edited 2020-07-15 07:51:23

Model: NC450

Hardware Version: V2

Firmware Version: 1.5.2

Hi All

By Mobile app I can watch the 3 Cameras, no problem.

By Tp-Link Cloud, I can watch the 3 Cameras Too.

By Camera Control when I connect by wifi I can only watch the cameras in this router but I can not Watch the one in the different router.

When I am in the UK home, only I can see UK Home Cameras and I can not see Spain Home cameras.

When I am in Spain home, only I can see Spain Home Cameras and I can not see UK Home cameras.

Could you help me to know the problem and how to set up Camera Control to watch any camera from anywhere?

Thanks in Advance

1 Accepted Solution

Brook

2020-07-15 07:51:02 - last edited 2020-07-15 07:51:23

Posts: 466

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Registered: 2018-12-14

Re:I can not see the camera in Camera Control-Solution

2020-07-15 07:51:02 - last edited 2020-07-15 07:51:23

@fvr

Hello,

Sorry that the camera control utility can only add and manage the cameras in the local network, it is not able to manage the camera from another network.

In your case, you can watch from the tpCamera app or the cloud website.

Good days.

Recommended Solution

1 Reply

Brook

2020-07-15 07:51:02 - last edited 2020-07-15 07:51:23

Posts: 466

Helpful: 243

Solutions: 133

Stories: 0

Registered: 2018-12-14

Re:I can not see the camera in Camera Control-Solution

2020-07-15 07:51:02 - last edited 2020-07-15 07:51:23

@fvr

Hello,

Sorry that the camera control utility can only add and manage the cameras in the local network, it is not able to manage the camera from another network.

In your case, you can watch from the tpCamera app or the cloud website.

Good days.

I can not see the camera in Camera Control

I can not see the camera in Camera Control

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