@Stella.Q 

 

Is there any update on when we can expect the new firmware to correct this issue.

As the camera’s free trial is coming to an end and there is clearly no timely fix for this issue it means my options are to either pay for a service that will not record anything consistently or replace the cameras. I’ve chosen the latter. As feedback; It is a shame as I’m heavily invested throughout the home in other Kasa products which I cannot fault but I believe your handling of your camera range will prove a disaster.

i have given up. tp-link's support is that horrible combination of being arrogant AND stupid. one or the other i could cope with - but not both

 

i am migrating to google's nest for my IoT / smart home

 

it might be more expensive at first but at least it actually works 99% of the time and for the other 1% - the support will actually acknowledge the issue and fix it

 

things tp-link make that have garbage firmware:

hs100 - will not renew dhcp lease with an isp with a dns proxy

hs110 - will not remain connected to a wifi router with ipv6 enabled

kl130 - will not reconnect to ssid on power outage or show ssid in kasa app

vr2800 - will not request PD option 25 over dhcp to uk vdsl isp's breaking ipv6 firewall and subnets

 

it's all cheap, badly made, unsupported trash :-(

Your firmware update at the end? Or is everything the same? You know what makes you angry, what the developers of tp-link are given the problems, we make them a free beta test and even so, they do not add improvements like the one you say, nor the support for the RTSP protocol, the watermark of the hour and day, etc.

@eduytito no..  even after half a year they have done NOTHING

 

no firmware. no information. bad support. tp-link all over :-(

what hypocrites are from tp-link