HS100 program ignored

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HS100 program ignored

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HS100 program ignored
HS100 program ignored
2020-02-12 15:10:13
Model: HS100  
Hardware Version:
Firmware Version:

Such device ignore the program after few hours. It was working fine and did not work anymore.

I tried to turn of and on again, unplug and plug again...

The socket is responding to the smartphone bu not to the program.

Sounds like a non reliable and bad design.

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#1
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Re:HS100 program ignored
2020-02-13 04:57:43
Do you mean the schedule doesn't take effect? please check if the device time on the App is the same as time of your phone, if not, please select correct timezone and set correct location. After that, if the schedule still doesn't work, please check if the event shows up under device name of device list page and send us screenshot of your schedule settings page. Hope it helps and have a nice day!
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#2
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