schedule not working on 2 out of 3 brand new devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

schedule not working on 2 out of 3 brand new devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Mgmg

2019-12-21 17:51:55 - last edited 2019-12-21 17:53:32

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2019-12-21

schedule not working on 2 out of 3 brand new devices

2019-12-21 17:51:55 - last edited 2019-12-21 17:53:32

Model: HS100

Hardware Version: V4

Firmware Version:

Having brought 3 new plugs and set up all three only the very first plug setup works with a schedule. The second 2 can have the timers set but they do not turn on / off. They have been factory reset and forgotton in the app and the time amd location is set correctly and sync,d Any ideas anyone please. Thanks

1 Reply

Kevin_Z

2019-12-25 07:44:15

Posts: 22016

Helpful: 5331

Solutions: 2616

Stories: 21

Registered: 2018-12-24

Re:schedule not working on 2 out of 3 brand new devices

2019-12-25 07:44:15

@Mgmg

What are the hardware and firmware version of the HS100 which cannot use schedule feature properly?

Try to change the time zone/location to another one and change it back to the correct one to test whether it works.

Considering you have three plugs in total and one of them works fine, you can swap their locations to give it a go.

Besides, you can change another smart phone to setup the schedule if possible.

https://www.tp-link.com/support/faq/24947/

Still the same, please tell me the mac address of the two plugs and your cloud account and model number of main router.

Note: For the first two info, you can message us privately.

Thanks in advance.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

schedule not working on 2 out of 3 brand new devices

schedule not working on 2 out of 3 brand new devices

Information

Voters 0

Tags