Router does not respond to ping
Hi team,
I have one WAN connection on WAN side and one wire is going into switch for LAN purpose network 192.168.1.0/24. After I assign ip address to multiple users but some users can ping the router (in this internet working on that user system) and some users cannot ping the router (Internet not working on their system). I think there is something weird in firmware. Please provide us new firmware or solve the problem. We are using this load balancer in the company . Please contact me on this email ravinder.kumar@softuvo.com. We need quick support . I called your customer care number they just asked for my phone number and I provide them my phone number and saying we will call you but nobody called us.
Company phone number: 01724670301
https://www.softuvo.com/contact-us/
Thanks & Regards