NC450 goes offline on WLAN
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Camera Name: NC450 2.0
Model: NC450 2.0
Firmware: 1.5.0 Build 181022 Rel. 3A033D
Hello to all!
Like many others in this Forum, we have strange connectivity issues with the NC450 V2.
My setup:
We need the camera connected to WLAN (Wifi), to connect via Ethernet cable is not an option.
After initial setup the camera via tpCamera App (Iphone), with cable pluged in, i changed from DHCP to Static IP. Pulled the cable and WLAN is connected at Rate 89%.
No Cloud Settings taken, we don't need it, the cam should only work in the local LAN/WLAN.
Login via Browser Firefox (64.0.2) and Live View is ok.
Installed TP-Link CameraControl in Windows 10. Login - all works fine.
After about 30 - 40 mins the TP-Link Camera Control shows "Connection Error".
tpCamera Version 3.1.4 App (Iphone) shows the NC450 "Offline".
The LED on the NC450 is constant green.
After powercycle, I upgraded the Firmware from 1.3.4 to 1.5.0.
Then i reset to "factory default settings" and setup the camera new.
All worked!
After about 30 - 40 mins. - Connection Error on TP-Link Camera Control. tpCamera on IPhone shows "offline" again.
Not able to Login via Firefox etc. The Camera Website is not reachable. Not able to ping the IP Adress.
The LED on the NC405 is constant green.
After power off the camera and turn on again, it works again... for a while.
Is there any solution for this ?
Otherwise we would send this thing back and try another manufacturer.
Regards,
Chris
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Hi Kevin_Z,
Could you email me the downgrade procedure?
I tried to do that by ipcam web management without success.
I'm on 1.5.0 version and I would try to come back to 1.3.4 to see if my disconnection issues solve.
Thanks
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Have done that, check your inbox please.
Adba wrote
Hi Kevin_Z,
Could you email me the downgrade procedure?
I tried to do that by ipcam web management without success.
I'm on 1.5.0 version and I would try to come back to 1.3.4 to see if my disconnection issues solve.
Thanks
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Thank you so much!
It seems working right now.
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Great to know that. 
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Good afternoon everyone,
I have also recently upgraded firmware to 1.5 and now loosing connection through my NVR randomly, the camera will not let me restore the older firmware. is there a solution? Any help would be great.
Rich
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Hello Kevin_Z,
Can you email me the downgrade procedures too?
I'm the 1.5.0 Version and having the same offline issue.
Many thanks,
Cora Wong
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Hi Cora, have emailed you, check your inbox please.
If need more help, do not hesitate to contact us.
Have a nice day.
CWong wrote
Hello Kevin_Z,
Can you email me the downgrade procedures too?
I'm the 1.5.0 Version and having the same offline issue.
Many thanks,
Cora Wong
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Hello Kevin_Z,
Can you email me the downgrade procedures too?
I'm the 1.5.0 Version and having the same offline issue.
Many thanks,
Eric
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Hi Eric,
Have emailed you. Check your inbox please.
Good day.
Eric6642 wrote
Hello Kevin_Z,
Can you email me the downgrade procedures too?
I'm the 1.5.0 Version and having the same offline issue.
Many thanks,
Eric
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Hi Kelvin_Z,
could you send me the instructions to downgrade as well? Intermittent “Offline” though i hard reset camera, router, changed a new sd card as well.
My first security camera but very bad experience!
many thanks in advance!
Adam Ang
adamacy@hotmail.com
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