Unable to Enable Remote Control
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I Just got in two brand new TP Link Mini Plugs.
Model: HS103
I connected the account to Google Home via adding my TP-Link Kasa account. Says account connect succesfully, however I don't see either of my plugs.
I read online I have to "Enable Control Remotely". So I went to one of my plugs, clicked on Device Settings. Then "Control Remotely" appeared for the briefest second, then disappeared. I'm unable to see the option on either of my plugs.
Please help, thanks.
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Try the following, which solved this completely for me:
1) delete the device from kasa
2) change your router DNS to Google DNS's (8.8.8.8 and 8.8.4. 4)
3) reset the smart plug (hold button for 12 seconds or so)
4) Re-add to Kasa as new devices
That's it. Please post if this works for you.
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