My cameras will not pull up in the app when I am away from home.

Both the C720 Floodlight Camera and the D230 Doorbell Camera work fine from my home, and I can access and operate them with no problems with the Tapo App on my mobile phone. They are all connect via W

There are large marks, blotches or blemishes on the videos and photos taken by this camera at night. It is on the right of the image, and I have arrowed the area on one of the images. These marks do n