This Article Applies To Tapo L510 V1 - Firmware version 1.3.1 Build 20240703 Rel. 64117 Description When adding a new preset for Tapo L510 V1 1.3.1, the setting won't be saved. When swiping to check...

@NeerajD There is something else you can try, please check if it helps. 1. Make sure to use the original power adapter. 2. Change an adapter for testing. 3. [*Important] Hold the power button for 10...

Our R&D team has located the problem cause and will release a new firmware for fixes. Before the official firmware release, we have prepared a beta version that can help resolve this issue. If you...

@Oorweeg You may send the mac address of your device to me via pm.

This Article Applies To Tapo P304M Description In Tapo P304M's energy monitoring graph, specifically the Energy Used chart, there are instances of random spikes in electricity usage that do not...

@Raj1206 Do you the KE100 goes offline every day around 20:30? What's the status of its Connection LED? How about the KH100 hub? When KE100 is offline, please test whether you can remotely control...