Vincent-TP wrote Hi @Tintronic Thank you for the information. Do you keep the running log and the config file before the update? We may find some clues Hi @Vincent-TP Yes, I've setup OC200 with...

Hi @Vincent-TP Vincent-TP wrote Hi @Tintronic We had similar feedback before. It was the WAN settings are wiped after the firmware update. Did that happen on your case? Did the WAN connection type...

Yesterday I updated my OC200 V1 controller which manages 4 sites from the previously released FW 1.31.3 to 1.32.6 to see if it solved the issue of not being able to update devices on remote sites...

Ryan213 wrote @Tintronic did you find a solution to this? even with my controller in a DMZ i cannot upgrade firmware on 4 devices at a remote site. Everything else works fine, ive a VPN set up...

Hank21 wrote @Tintronic I notice that OC200's firmware is not the latest one; can you please update the firmware to the latest one first? Firmware Download Hello @Hank21 The current firmware on the...

Hank21 wrote @Tintronic Would you kindly see if you are able to upgrade the firmware locally? Do you have access to it? It appears from what you said that you are not even able to upgrade the...