Hi @fogroach , Thanks for the suggestions from @terziyski . The MAC address on the bottom label is the LAN MAC address. To get the WAN MAC addrss, you need to add 1 to the last digit of that MAC...

@scjet96 Hi, I have sent you a link via private message, to help solve the issue that the HomeShield part cannot load on the webpage. Please update the firmware and check it again.

@Czekoloczek Hi, Thanks for posting on TP-Link Community. It supports TCP NAT loopback.

@ngrlc Hi, Please test with other wall sockets. If the issue still exists, please try to reset it again. If all the suggestions above cannot help, please contact the local support to check the...

@superduper64 Hi, Thank you so much for taking the time to post the issue on the TP-Link community! To better assist you, I've created a support ticket via your registered email address, and...

@Ste_F Hi, Thanks for your update. To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket...