@anjanmj Thanks for reaching out to us. If you have nbn Hybrid Fibre Coaxial (HFC) Connection, please follow the steps below to setup the connection: Step1: login to the web management interface of...

@moka121 I know and please refer to the private message. please also let me know whether it is working or not.

@moka121 hi, there is a beta firmware for VR400 V3 as well. Please refer to the private message and let me know whether it is working or not. Thank you. marcomayHi, there is no fixed firmware for...

@boobeat Hi, nice to see you again. I wonder are you able to change the default gateway to be 43.13.105.1/255.255.255.0, then leave the DNS to be 80.67.167.1 and 80.67.167.2? Your case has similarity...

@Ierby Thanks for reaching out to us. May I know which deco's setup you have problem with? Main Deco or satellite Deco? And which step you got stuck in on Deco app? Here are two guidance which may...

@boobeat Hi, Thank you very much for your feedback. May I know who is your new internet service provider? If the connection type on Deco is dynamic IP,is the WAN subnet mask automatically set to...