Hi Michael, please feedback your issue and the answers for the questions I asked in my last post to TP-Link support team. The support team will help to analyze your issue. How to feedback： press on...

Hi Michael, For your case, no need to change the Lan IP address of your router. It's not conflict with deco's IP address. Can you please provide us the information below? 1. How many deco do you...

Hi Michael, We didn't receive other feedback of the similar issue, so we need to confirm more information. Can you please first check the firmware version of the deco is the latest one 170820. And If...

Hi All, TP-Link received some feedback about this issue and we are still trying to find a solution for it. Here are two suggestions: 1. Change sim cards first. If this can solve the problem, please...

have a try to upgrade to 170118 firmware first? Besides, move the adapters away other power supply and electrical machines and plug them both into the power socket in the wall socket.

Hi Kriston, Can you check what's the IP address of your main router? If it is 192.168.0.1, please change the router's IP address to 10.10.10.1 or 192.168.10.1. Please also provide us the model number...