Hi @Peter_Dec Or, Is there any chance you might recall the login credentials of the local user for the OC200? This would be the simplest solution to proceed. if not, yes, you have to factory reset...

@usefulnoise We had located the reason for this issue and had fix it in the next firmware update for hardware controllers. The ETA is the beginning of May.

Hi @Peter_Dec Now I understand. Is the Internet of the PC working? Unfortunately, we can't login with a cloud account without Internet access, since we need Internet access to check the cloud...

Hi @dadziuk Thanks for the info. When the issue happened, is there any log generated on the Logs page?

Hi @Viktor25 F65 is an access point, and it doesn't support VPN feature either. I would recommend installing building site-to-site IPsec VPN with Omada gateway routers. Below is a link of Omada...

Hi @Peter_Dec Yes, we can access the OC200 without Internet access. You should make sure the PC you are using is plugged into the same LAN as the OC200. You can plug the PC into the OC200's ETH port...