Here is the sulotion: This issue only happens if have Past Connections on, anything else it works fine.

Hi @Karton This error message is incorrect. It should be **[unitprice]**, not **[duration]**. We will fix this issue promptly. Thank you for bringing this to our attention. To resolve your problem,...

Hi @Peter_Dec Or, Is there any chance you might recall the login credentials of the local user for the OC200? This would be the simplest solution to proceed. if not, yes, you have to factory reset...

@usefulnoise We had located the reason for this issue and had fix it in the next firmware update for hardware controllers. The ETA is the beginning of May.

Hi @Peter_Dec Now I understand. Is the Internet of the PC working? Unfortunately, we can't login with a cloud account without Internet access, since we need Internet access to check the cloud...

Hi @dadziuk Thanks for the info. When the issue happened, is there any log generated on the Logs page?