Ahh, Then it's two options. 1 - Simply tag the new router to the EE router & use the better settings on the new router, this depends on the model, I found 3, two have lan ports one doesn't and is...

I found this https://ee.co.uk/help/broadband/getting-started/using-and-configuring-a-third-party-router Looking at this they don't use an ONT & you're still using a copper line to the house from the...

It sounds like you are in this config -> ONT -> EE Router -> AX55 potentially? Going that way will work but the AX55 will be in AP mode or Router mode as it can work both ways, when I ran like this I...

Do a full factory reset (pin in the back of the router for 20 secs), allow it to fully reboot then flash the firmware to the latest even if the latest is already installed (do all this in dumb mode...

ISP problem, they probably use a Vlan ID of 0 (zero) and TPL equipment can't be set to this setting, call your ISP & ask them to adjust settings at their end to allow the router to find the...

Ensure you can get connected with a TPL router with your ISP, if they use Vlan ID 0 (zero) it won't connect without an intervention at their end. As for models, basic AX20 now AX23 are the start...