Same here. Without solving this problem or without acknowledging it is not solvable (which I doubt) and that TAPO made a poor product. Already looking for another camera. Any recommendations? :P

@Solla-topee It turned out to be a setting on my NAS that kept reverting it to 720p. Shame on me.

Problem I've been having a problem with my Tapo 310. The image quality keeps resetting from 2k back to 720P. I sometimes have a low bandwith for a few seconds (which is fine for me) and that's I...

Same here, a lot of pixels, and for some reason camera keeps turning to 720p from 2k... This is crazy. I guess it happened after some last update, as previously 2k was 2k always. So that makes the...