@Clive_A Here is onvif information from the camera (Ezviz brand). Can you please confirm if the codec (AAC) is the problem? I am able to listen to audio from the camera using rtsp or ezviz app, nvr...

@Clive_A What troubleshooting steps can i follow? Thanks

When recording video from two Ezviz cameras only video is recorded, and audio is not. When using Ezviz app I am able to listen to audio. NVR does not play sound in live view either. How can Vigi NVR...

@Clive_A Sure, that works. Please dm me or email me and we can set something up. Thanks.

@Clive_A I was able to find the reason of the problem: 1) Add the (HikVision) camera using port 443 2) Reboot NVR 3) Camera appears as disconnected Then try this 1) Add the (HikVision) camera using...

@Clive_A Quick update, I readded the camera using port 80 instead of 443, and now it reconnects after NVR reboots. Is this normal behavior? Camera is a hikvision model, with self signed certificate...