@btx This was originally setup before taking to site but was removed as the connection details we different, which reset the device. The controller has ports 29811-29814 TCP and 29810 UDP and is...

@btx Hi The ports are open on the Azure VM... and this worked when testing prior to going onsite... The gateway is the firewall and shouldn't need ports open ... ? The Switch has registered OK and so...

Frustrating! We set this up before taking it to the customer and yes this was a bit of a pain to adopt but eventually it did.. Took this to the customers site after having to reset and now this will...