1. Confirm the PIN is unblocked on the Deco APP. 2. Install the 1.1.7 debug firmware: If the current firmware is 1.1.5/1.1.7, please directly install 1.1.7_build_20250228 in the file. If the current f

Greetings! I bought a Deco X3000-5G router. I've been using it as a 5G SIM card router for 2 days. Every day after 24h the led light turns red, meaning that I don't have Internet access. I have to reb

I have a DECO BE16000 (3 Pack). I recently upgraded my cable modem speed to 1200mbps. I also changed the ethernet cable from a cat5 to cat8 between my xfinity cable modem and the Deco master. When I r

Dear Reader, Previously, the gaming theme in QoS settings included over 263 apps and games to choose from. I added a few of the pc i normally play, however, today I noticed that none of the games I ha

Greetings - I'd like to provide whatever info I can to help troubleshoot this issue, will you please let me know what info and logs I can provide? I have 130 devices, mainly IoT controls, connected to

I am writing to you with a bit of a dilemma regarding our DECO M5 devices that are part of our Hotspot network. Unfortunately, I have been facing difficulties in trying to disable the security feature