Business Community > All Threads > Unable to upload map to EAP Controller
< All Threads

Unable to upload map to EAP Controller

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Unable to upload map to EAP Controller

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to upload map to EAP Controller
Unable to upload map to EAP Controller
2017-08-27 06:12:16
Model :

Hardware Version :

Firmware Version :

ISP :

When I login to the windows-based EAP controller software (version 2.4.7) and click "configure maps" on the maps tag, a box appears with "Default" listed twice. When I click "Add" to upload my map some words and a browse button very briefly appears but instantly disappears. Its impossible to click the browse button quickly enough. Thus I cannot upload a new map.
I tried deleting the two Default maps but that didn't solve the problem. I tried disabling all browser plugins on Firefox. I also tried it on Chrome and Internet Explorer.
This would appear to be a bug. Is there a workaround or some other way to upload a new map?
  0      
 
  0      
 
#1
Options
7 Reply
Re:Unable to upload map to EAP Controller
2017-08-27 19:17:24

young_dazza wrote


This would appear to be a bug. Is there a workaround or some other way to upload a new map?


Yes, it's a known and nasty bug. For me it works if I log out and in again. Then the duplicate Default map appears only once. Next, I add my map first before deleting the Default map.
༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
  0  
  0  
#2
Options
Re:Unable to upload map to EAP Controller
2017-09-01 14:23:54
have not face problem as you, I just type in description and browser maps, everything works well
  0  
  0  
#3
Options
Re:Unable to upload map to EAP Controller
2017-09-01 19:28:28

Lymay wrote

have not face problem as you, I just type in description and browser maps, everything works well


Works for me with only a single site configured in the EAPC. As soon as more sites are defined, this problem with the maps starts to happen frequently.
༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
  0  
  0  
#4
Options
Re:Unable to upload map to EAP Controller
2017-09-04 14:49:04

R1D2 wrote

Works for me with only a single site configured in the EAPC. As soon as more sites are defined, this problem with the maps starts to happen frequently.


I remain the Default map, and click on the map configuration to add my own map. Try to add the second and third, seems smoothly and nothing wrong. Well, my map is small and takes little memory.
  0  
  0  
#5
Options
Re:Unable to upload map to EAP Controller
2017-09-05 00:23:45

Lymay wrote

I remain the Default map, and click on the map configuration to add my own map. Try to add the second and third, seems smoothly and nothing wrong. Well, my map is small and takes little memory.


That's fine. However, the bug is not related to a certain order in uploading maps as you can see here with the default map of a brand-new site:






It also appears that already installed maps are listed twice.
༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
  0  
  0  
#6
Options
Re:Unable to upload map to EAP Controller
2017-09-05 04:35:07
Thanks for your input.
I managed to upload a map after creating a new site and adding the map to that new site. It appears that I could not add a map to the default site?
  0  
  0  
#7
Options
Re:Unable to upload map to EAP Controller
2017-09-05 06:12:44
Try to delete the default map on the default site. This will create a new default map. Log out, log back in, upload new map. Did work for me, but now it shows the same map twice in the menu.
༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
  0  
  0  
#8
Options

Information

Helpful: 0

Views: 1416

Replies: 7

Related Articles
Map will not upload OC200
1173 0
Unable to access EAP Controller
14708 0
EAP Controller unable detect pending EAP
8378 0
Internet "Disconnected" on controller map
850 0
EAP-235 In-WALL MAP issues in Omada Controller
1780 0
Unable to adopt EAP 220 AP into EAP controller
19823 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.