Could someone does have the knowledge on how to fix this issue?
First: I was renaming my EAP110 outdoor AP then reset using its reset button.
2nd step: connect the LAN cable of the EAP100 outdoor on my router ISP with internet.

next step: open the portal using my phone browser tplinkeap.net

Issues: the portal is not showing up

  I use the admin portal app no IP during the scan. the only thing I have noticed is that the EAP110 outdoor dont have IP but have MAC address and the Mac add is registered to a samsung smartphon. does anyone have the same issue?

or could the TPLink IT Team can fix this or have any way to solve like flashing EAP110 firmware using Putty connect Via Ethernet Port rj45 on my computer?