ER605 issue

ER605 issue

ER605 issue
ER605 issue
a week ago - last edited a week ago

Hello all

I attempted to plug my ISP’s (Randolph communications) ONT device into my ER605 v2. It did not pass the connection through to my switch and OC200. 

I  called and they said the MAC address needed to be updated from the ISP provided router. Cool, did that. Still didn’t work. 

I ended up reusing my ISPs router and plugging my Poe switch right into my ISP router. Plugged the OC200 and everything worked. 

So my question is—-if my ISP router works, can I convert it to bridge mode and use my ER605? Or attempted to remove my ISP router from the picture?

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Re:ER605 issue -Solution
a week ago - last edited a week ago

Hi @Joeyhall7 

Thanks for posting in our business forum.

You can try this guide: IPv4 WAN Does Not Connect to Internet Troubleshooting Guide

 

You can convert it to bridge mode which is what we recommend. Bridge mode should avoid the double-NAT situation where you may have a better network experience.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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Re:ER605 issue -Solution
a week ago - last edited a week ago

Hi @Joeyhall7 

Thanks for posting in our business forum.

You can try this guide: IPv4 WAN Does Not Connect to Internet Troubleshooting Guide

 

You can convert it to bridge mode which is what we recommend. Bridge mode should avoid the double-NAT situation where you may have a better network experience.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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Re:ER605 issue
Tuesday

  @Joeyhall7 

 

-if my ISP router works, can I convert it to bridge mode and use my ER605?

I'm not sure that bridge mode does anything for you (even if it is possible?) with an FTTP connection. The interface from the ONT is already ethernet , so 'bridging' is just acting as a network switch. I dont think it would even help with the MAC address clone, the MAC of the ER605 would still be supplied with any DHCP/PPPoE connection. You seem to have elimated that as a problem by cloning the MAC anyway ?

 

 

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