TL-SG3210XHP-M2 fans failing, need replacements

TL-SG3210XHP-M2 fans failing, need replacements

TL-SG3210XHP-M2 fans failing, need replacements
TL-SG3210XHP-M2 fans failing, need replacements
Yesterday - last edited Yesterday
Model: TL-SG3210XHP-M2  
Hardware Version: V2
Firmware Version: 2.0.9

Hi, my fans are failing on the TL-SG3210XHP-M2 and would need replacements.. Could anyone point me to the right fans I need to get?

 

Thank you

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#1
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1 Accepted Solution
Re:TL-SG3210XHP-M2 fans failing, need replacements-Solution
Yesterday - last edited Yesterday

Hi @tessierp 

Thanks for posting in our business forum.

Contact the support team. The internal part failure will require a full replacement of the unit. We do not RMA internal parts.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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7 Reply
Re:TL-SG3210XHP-M2 fans failing, need replacements
Yesterday

Hi @tessierp,

 

I've used the Noctua NF-A4x20 FLX in a different model, but someone else left a review for this fan that they used it in the model you have.  Apparently the original fans make an unpleasent sound.  The fan connector will probably have a glob of glue to keep them in place, so be prepared to carefully cut/pry the glue away to disconnect the fan.  My fan status was Failed and then displayed as Normal after the replacement.  This will likely also void your warranty if that matters to you.

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#2
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Re:TL-SG3210XHP-M2 fans failing, need replacements
Yesterday

  @D-C I'm aware of a modification where there are two options involving the Noctua NF-A4x20 FLX.

 

Option 1) Move pin 1 to pin 3 and vice versa. However this will prevent the switch from notifying me if the fan doesn't spin.

Option 2) This one isn't clear to me and no one provided schematics but it involves using what is done in option 1 except that the yellow connector needs to be connected to some capacitance in order to have the "fan not spinning" detected.

 

Suffice to say that option 2 is less than appealing to me.

 

I don't mind the sound to be honest and all I would like is to know what is the make of the original fans and where I can order them, if anyone knows I would appreciate it.

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#3
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Re:TL-SG3210XHP-M2 fans failing, need replacements-Solution
Yesterday - last edited Yesterday

Hi @tessierp 

Thanks for posting in our business forum.

Contact the support team. The internal part failure will require a full replacement of the unit. We do not RMA internal parts.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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Re:TL-SG3210XHP-M2 fans failing, need replacements
22 hours ago

@tessierp, my original failed fan was a Runda RS4020b12d-RA and the Noctua NF-A4x20 FLX plugged in without any mods.  My switch was a different model, but this is what worked for me.

 

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#5
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Re:TL-SG3210XHP-M2 fans failing, need replacements
22 hours ago

  @D-C Thanks for the info!! 

 

Would you mind telling me which version / model of the switch you had? 

 

Thanks

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#6
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Re:TL-SG3210XHP-M2 fans failing, need replacements
21 hours ago

@tessierp,

 

 TL-SG2210MP V3

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#7
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Re:TL-SG3210XHP-M2 fans failing, need replacements
21 hours ago

  @D-C Different than what I have so I would have to apply mods to the Noctua which is too bad.. Alright then, will get those original fans ordered..

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#8
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