How to disable on-screen tracking in VIGI VMS cloud
Hi Support Team,
I recently migrated to VIGI VMS cloud, and its a great tool to manage and monitor multiple sites. However, post migration I encountered one issue, where in both VIGI mobile application, VMS desktop and from HDMI view from locally, the object tracking field for both "Human" and "Vesicles" appearing on the screen, which is very distracting. I tried playing with the setting both from the mobile application/VIGI VMS cloud portal, but it's still appearing.
Weirdly, this tracking is not visible on VIGI VMS cloud portal, when watching the feed.
Please suggest how to disable the On-screen prompt of tracking.(attached sample picture)
Regards,
Sk Shabbir
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Hi @skshabbir
Thanks for posting in our business forum.
skshabbir wrote
@Clive_A i tried disabling the Object Classification, but those tracking lines still appearing on both VIGI phone app, desktop app and watching locally through HDMI.
Please suggest.
Regards,
Sk Shabbir
Settings > Event > Smart Frame.
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Hi @skshabbir
Thanks for posting in our business forum.
skshabbir wrote
I don't see the "Smart Frame" option under the "Smart Event" section of the VIGI VMS cloud portal or in the mobile application. Please suggest
VMS:
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@Clive_A i tried disabling the Object Classification, but those tracking lines still appearing on both VIGI phone app, desktop app and watching locally through HDMI.
Please suggest.
Regards,
Sk Shabbir
- Copy Link
- Report Inappropriate Content
Hi @skshabbir
Thanks for posting in our business forum.
skshabbir wrote
@Clive_A i tried disabling the Object Classification, but those tracking lines still appearing on both VIGI phone app, desktop app and watching locally through HDMI.
Please suggest.
Regards,
Sk Shabbir
Settings > Event > Smart Frame.
- Copy Link
- Report Inappropriate Content
I don't see the "Smart Frame" option under the "Smart Event" section of the VIGI VMS cloud portal or in the mobile application. Please suggest
- Copy Link
- Report Inappropriate Content
Hi @skshabbir
Thanks for posting in our business forum.
skshabbir wrote
I don't see the "Smart Frame" option under the "Smart Event" section of the VIGI VMS cloud portal or in the mobile application. Please suggest
VMS:
- Copy Link
- Report Inappropriate Content
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