License key transfer to another account

License key transfer to another account

License key transfer to another account
License key transfer to another account
2024-11-24 20:53:45 - last edited 2024-11-25 09:43:04

hi, i bought 2years license key and i want to transfer it to other account how can i do it?

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#1
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2 Accepted Solutions
Re:License key transfer to another account-Solution
2024-11-25 09:42:08 - last edited 2024-11-25 09:43:04

Hi  @Ivansh 

 

Please see Q16 in the following link:

General questions about Omada's Cloud-Based Controller

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#2
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Re:License key transfer to another account-Solution
2024-11-26 08:36:26 - last edited 2024-11-26 08:36:29

Hi  @Ivansh 

 

Sorry for the misunderstanding before. 

We can't transfer licenses between accounts. Licenses are bount to accounts.

 

That guide is out of date, and we will modify it soon. Thanks.

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#12
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Re:License key transfer to another account-Solution
2024-11-25 09:42:08 - last edited 2024-11-25 09:43:04

Hi  @Ivansh 

 

Please see Q16 in the following link:

General questions about Omada's Cloud-Based Controller

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#2
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Re:License key transfer to another account
2024-11-25 11:56:44

  @Vincent-TP STILL ICANNOT TRANSFER LICENSE TO CBC IN MY 2ND ACCOUNT, IF I ADD THE FIRST TP LINK ACCOUNT ( THE ONE THAT HAVE LICENSE AS SUPER ADMINISTRATOR) and i tried to go in license then assigned to organization. I cannot see the site of the 2nd account

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#3
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Re:License key transfer to another account
2024-11-25 11:58:23

  @Vincent-TP cause i want to transfer my license omada standard from account 1 to account 2 but i cannot assign the license to the cbc that 2nd account made

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#4
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Re:License key transfer to another account
2024-11-26 02:42:26

Hi  @Ivansh 

 

For the detailed steps, please refer to part 2. Assign and Manage Licenses for MSP Customers

Omada License Configuration Guide

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#5
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Re:License key transfer to another account
2024-11-26 02:49:47

  @Vincent-TP WHERE? 

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#6
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Re:License key transfer to another account
2024-11-26 02:50:38

  @Vincent-TP I ONLY SEE THIS OPTION 

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#7
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Re:License key transfer to another account
2024-11-26 03:11:44

Hi  @Ivansh 

 

1. Enable MSP mode for the controller under Settings > Organization Settings > MSP mode:

2. In MSP View, go to License > License Assignment. Click Assign Licenses at the upper right corner. 

(I don't have unassigned license, so it's grayed out on my screen).

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#8
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Re:License key transfer to another account
2024-11-26 03:18:33

  @Vincent-TP ill enabble msp to 1st accountt (with license) or in 2nd accooubtt that ill  transfer  the license to his cbc

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#9
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Re:License key transfer to another account
2024-11-26 07:01:09

  @Vincent-TP i want to transfer license from account a to b in the result the account b has the license and the account a dont have like this

image

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#10
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Re:License key transfer to another account
2024-11-26 07:05:09

  @Vincent-TP have a look on this, i want transfer license from account a to b not to assigned license to customer msp

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#11
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