Growatt Data Logger connectivity via ER605 gateway

Growatt Data Logger connectivity via ER605 gateway

Growatt Data Logger connectivity via ER605 gateway
Growatt Data Logger connectivity via ER605 gateway
a week ago - last edited Friday
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version: 2.2.5

Hi,

 

I have recently started to upgrade to omada based devices from the existing home tp-link devices, however, I am now getting internet connectivity issues from a Growatt Data Logger device on the network.

At the moment the setup is simple
ER605 -> TP-Link switch -> EAP670 + TP-Link ArcherA8

 

After days of troubleshooting, 

I tried the following, which worked.

 

Used just the old TP-link Archer A8 (home wifi router), factory reset device, plugged in NBN cable and configured PPPoE, disabled 5GHz wifi channel, attached laptop, and the Growatt Data Logger SUCCESSFULLY attached to the 2.4GHz channel

A very simple setup, and confirmed the data logger works

 

Without factory resetting the TP-Link ArcherA8, I disabled the WAN & DHCP, changed it to another static IP and attached it back to the original solution (see above).
It is just acting as an Access Point (AP)

The Growatt Data Logger is still attached to the Archer A8 Wifi, but it will not connect over the internet to the Growatt servers. I can connect my laptop to the Archer A8 wifi and the internet is fine.

It seems that there is some config on the ER605 that is blocking communication to the Growatt server on the internet.

 

I went onto online chat with TP-Link support but they have not answered in 4 hours.

I am looking for advice on what I need to change to fix the issue or configure on the ER605 for better logging.


Ashley

 

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Re:Growatt Data Logger connectivity via ER605 gateway-Solution
a week ago - last edited Friday

  @ashleyh 

 

The Growatt Data Logger is still attached to the Archer A8 Wifi, but it will not connect over the internet to the Growatt servers

 

Have you tried disconnecting and reconnecting the data logger ?

The default gateway will have changed from being the A8 to the Er605. Unless a device is reconnected and gets a new IP address via DHCP , it will have the wrong default gateway

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Re:Growatt Data Logger connectivity via ER605 gateway
a week ago - last edited Friday

Hi @ashleyh 

Thanks for posting in our business forum.

You have selected firewall and ACL. So do you have them enabled on the ER605?

With the given information, many key points are left blank.

You might wanna specify the IP addresses of the devices mentioned. What's the IP when your device connects to the Internet?

Do you literally change its working mode to AP or you try to disable DHCP to make it seem to be an AP?

Please be precise about these stuff as they matter.

 

Chat service will be available as long as you connect during working hours.

It should be available right now as the shift is there.

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Re:Growatt Data Logger connectivity via ER605 gateway-Solution
a week ago - last edited Friday

  @ashleyh 

 

The Growatt Data Logger is still attached to the Archer A8 Wifi, but it will not connect over the internet to the Growatt servers

 

Have you tried disconnecting and reconnecting the data logger ?

The default gateway will have changed from being the A8 to the Er605. Unless a device is reconnected and gets a new IP address via DHCP , it will have the wrong default gateway

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