Zicollas wrote

Hello,

 

I have two sites, and I migrate the site 2 from

    MR600

    EAP 225 outdoor

    Netgear 24 ports POE

to

    EAP 225 outdoor  v3.0

    EAP 225 indoor  v3.0

    EAP 110 indoor  v4.0

    ER605 v2.0

    TL-SG2428P v4.0

    OC200  v5

 

With the MR600 no problem, with he full TP Link config the EAP 225 indoor is disconnected, from OC200 few times a day and wifi network disappear and I need to connect and reconnect the power via POE to get it back

 

What I have tested:
  - Reset of EAP 225 indoor  -- problem stay

  - Set only one wifi network on the EAP 225 outdoor and the three others one to the EAP 225 indoor -- situation is the same

  - Use the wireless optimization configuration   -- problem stay

  - Replace power via PoE by a external injector for the EAP 225 indoor -- problem stay 

  - Get EAP 110 indoor and EAP 225 connected at the same time and in the same room -- problem stay

  - Replace the EAP 225 by a EAP 110 -- situation is worse and the wifi network is lost every 10 minutes and come back few minutes after

 

I don't know what to do....

Could you help?

 

Thanks,

 

Site 1

  - No problem

  - Connected to the OC200 by internet method via ports open following the TP-Link KB

  - APs and internet router (from my ISP) are connected to a switch TL-SG1008PE

  - All EAPs have been updated with the last firmware

 

Site

 

 

Config on all EAP (same for 2.4GHz and 5GHz)

 

 

 

Site Wifi configuration

 

 

Site 2

  - Problem

  - All EAPs have been updated with the last firmware

 

Site

 

Config on all EAP (same for 2.4GHz and 5GHz)

 

 

Site Wifi configuration

 

Site Wireless configuration

 

 

EAP 225 Indoor Stat -- EAP creating the trouble

 

 

Hi @Zicollas 

1. The channel utilization shows there could be a seriously interfere on 2.4Ghz at that location. Try channel 11 or just switch all your devices to 5Ghz SSID;

2. Check the controller Log, is there any log like "switch port xx has been blocked". That log means there could be a loop on your local network.