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Wifi clients are connecting but not getting IP addresses

Phreaknes

2024-09-16 15:23:29 - last edited 2024-09-18 02:29:06

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Wifi clients are connecting but not getting IP addresses

2024-09-16 15:23:29 - last edited 2024-09-18 02:29:06

Tags: #VLAN & Multi-Networks #DHCP Service #Network Connectivity

Model: ER8411

Hardware Version: V1

Firmware Version: 1.2.1

I had to physically move my network into a new cabinet this weekend and had thought nothing of it as the network configuration wasn't changing and working perfectly. My Default Wireless network has no issues. But now, for some reason all of the other VLAN's have clients that connect but don't get an IP address. I have an have 5 total VLANs and none of clients assigned can connect wirelessly except the clients on the default network. A new device can't even connect to any of the VLAN's except default. This was all working before the physical move. Yes I've rebooted all of the devices, yes all of the devices are on the current firmware version. Yes the DHCP pools are up. I have no idea how to resolve this issue.

OC200 -> ER8411 -> TL-SG2428P -> EAP660 HD.

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Phreaknes

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2024-09-17 16:54:36 - last edited 2024-09-18 02:29:06

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Re:Wifi clients are connecting but not getting IP addresses -Solution

2024-09-17 16:54:36 - last edited 2024-09-18 02:29:06

For anyone else having this problem

Devices -> (your) Switch - Ports - what ever port is on is a verified profile.

All of my ports were set to ALL except the one, the upload port that was set to LAN that wasn't a profile that was available.

BTW the TP-Link Omada tech support chat is very very good.

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#11

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MR.S

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2024-09-16 16:23:35

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Re:Wifi clients are connecting but not getting IP addresses

2024-09-16 16:23:35

@Phreaknes

check whether you have enabled vlan on the interfaces connected to the switch

Phreaknes

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2024-09-16 16:41:49

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Re:Wifi clients are connecting but not getting IP addresses

2024-09-16 16:41:49

Where is that setting at? Thinking back I might have moved the OC200 and the AP to different ports.

MR.S

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2024-09-16 16:46:25

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Re:Wifi clients are connecting but not getting IP addresses

2024-09-16 16:46:25

@Phreaknes

it is in the same place where you configured vlan, wired networks and lan

Phreaknes

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2024-09-16 17:02:45

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Re:Wifi clients are connecting but not getting IP addresses

2024-09-16 17:02:45

I'm on the site that is having issues. Settings - Wireless networks - WLAN is where I setup the VLANs but I don't see your screen shot. I didn't change any of these settings but changing the port for the AP and the OC200 might have been.

MR.S

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2024-09-16 17:06:16

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Re:Wifi clients are connecting but not getting IP addresses

2024-09-16 17:06:16

@Phreaknes

it is not a wireless network, you configure vlan here.

Phreaknes

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2024-09-16 17:19:00

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Re:Wifi clients are connecting but not getting IP addresses

2024-09-16 17:19:00

@MR.S

Ahh gotcha. You are correct. it's been a while since I stood up a VLAN. I haven't changed these settings though. The interfances that are selected are the active LAN interfaces on the router.

MR.S

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2024-09-16 17:41:15

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Re:Wifi clients are connecting but not getting IP addresses

2024-09-16 17:41:15

@Phreaknes

double check that the switch is connected to port 11 or 8

Phreaknes

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2024-09-16 17:57:45 - last edited 2024-09-16 17:58:49

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Re:Wifi clients are connecting but not getting IP addresses

2024-09-16 17:57:45 - last edited 2024-09-16 17:58:49

the upload from the router to the Swich is on port 11 one of the Server NIC's is on port 8.

MR.S

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2024-09-16 18:05:20

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Re:Wifi clients are connecting but not getting IP addresses

2024-09-16 18:05:20

@Phreaknes

then you have to check the switch ports that go to the access point and router. there you must use switch port profile all

If that doesn't work then I have no more suggestions.

#10

Phreaknes

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2024-09-17 16:54:36 - last edited 2024-09-18 02:29:06

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Re:Wifi clients are connecting but not getting IP addresses -Solution

2024-09-17 16:54:36 - last edited 2024-09-18 02:29:06

For anyone else having this problem

Devices -> (your) Switch - Ports - what ever port is on is a verified profile.

All of my ports were set to ALL except the one, the upload port that was set to LAN that wasn't a profile that was available.

BTW the TP-Link Omada tech support chat is very very good.

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Wifi clients are connecting but not getting IP addresses

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