VIGI App wrongly states "no new firmware version available"
When I click on the settings button for one of my cameras connected to my NVR the app says "no new version available" under the main text "firmware update" - however when I click on the firware update heading I am prompted to update my camera as it now states the firmware is out of date.
I'm pretty certain this bug is just specific to the app and is hardware/firmware agnostic. I have found this to be the case with both C350 and C450 cameras, NVR is a 1016H.
My model is not NC450 but it would not let me enter the correct models - another bug lol.
Hi @Jimmy_B
Thanks for posting in our business forum.
Please include a screenshot of the first bug you described.
You sure about the second "bug" you brought up?
Hi @Clive_A ,
Huh thats interesing, the C450 certainly wasnt coming up for me - I even checked if it was case senstive.
Unfortunatly I have updated all my cameras so unless a new update is released for them I wont be able to recreate the issue.
The highlighed "Firmware Update" button with the below text "No new version available" is the one that was misbehaving.
It seems to say "No new version available" regardless of whether or not a new version is actually available.
