Backup Restore to New Server Fails

Backup Restore to New Server Fails

Backup Restore to New Server Fails
Backup Restore to New Server Fails
2024-07-02 07:47:15
Hardware Version: V5
Firmware Version: 5.14.20.9

I am trying to restore my omada controller backup to a new server with the same omada version.

how do i fix this? thanks.

 

6b0691a0c7af4c24bf469e325488959d

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#1
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4 Reply
Re:Backup Restore to New Server Fails
2024-07-03 05:42:31

  @shifter 

Thank you so much for taking the time to post the issue on the TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240705734, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!

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#2
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Re:Backup Restore to New Server Fails
2024-07-03 06:11:59
thanks!
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#3
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Re:Backup Restore to New Server Fails
2024-07-04 16:43:11

  @Vincent-TP how many days does TP-Link Support usually responds to tickets?

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#4
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Re:Backup Restore to New Server Fails
2024-07-05 02:55:03

  @shifter 

 

Hi, we didn't receive an email reply from you. Please search the TKID240705734 from your email box.

If still no result, let me know.

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#5
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