switch not recognized

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switch not recognized

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switch not recognized
switch not recognized
2024-04-10 07:11:04 - last edited 2024-04-12 01:33:45
Model: TL-SG1024DE  
Hardware Version:
Firmware Version:

 

 

Good morning,

I have a problem with a TL-SG1024DE switch which was not recognized despite a reset, still nothing on the OMADA interface. I connected an AP's to it which was recognized and configured.
I don't understand the problem and go around in circles...

My controller and an OC200 and tells me a limitation of 3 switches and 20 AP's
would this be my controller?

 

 

 

Bonjour, 

J'ai un soucis avec un switch TL-SG1024DE qui n'ais pas reconnu malgré un reset , toujour rien sur l'interface OMADA . j'ai branché une AP's dessus qui elle es reconnu et paramétré . 
je ne comprend pas le soucis et tourne en rond ...

Mon controleur et un OC200 et m'indique une limitation a 3 switchs et 20 AP's

 

 

serait-ce mon controleur ? omada network

 

 

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#1
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2 Accepted Solutions
Re:switch not recognized-Solution
2024-04-11 05:45:03 - last edited 2024-04-12 01:33:45

Hi @Fabfab74 

Thanks for posting in our business forum.

I don't understand the question asked here.

So, 3 switches and 21 APs, is that correct or not? You did not mention how many switches and APs you have. No diagram to illustrate this as well. And I don't know what's the question in this post.

SG1XYZ, and any TL-SG1XYZ are not part of the Omada. They are not recognized in the chart or diagram which is considered normal. And there were questions like this before and answered by me.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:switch not recognized-Solution
2024-04-11 08:10:35 - last edited 2024-04-15 14:15:09

Hi @Fabfab74

Thanks for posting in our business forum.

Fabfab74 wrote

If the SG1024DE cannot be managed by the controller I understand better I thought the blockage was on the controller side Thanks for your help

Start from L2, they can be managed by Omada controller. Others don't. The naming format would be SG(X)2xyz.

https://www.tp-link.com/en/business-networking/omada/switch/

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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3 Reply
Re:switch not recognized-Solution
2024-04-11 05:45:03 - last edited 2024-04-12 01:33:45

Hi @Fabfab74 

Thanks for posting in our business forum.

I don't understand the question asked here.

So, 3 switches and 21 APs, is that correct or not? You did not mention how many switches and APs you have. No diagram to illustrate this as well. And I don't know what's the question in this post.

SG1XYZ, and any TL-SG1XYZ are not part of the Omada. They are not recognized in the chart or diagram which is considered normal. And there were questions like this before and answered by me.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:switch not recognized
2024-04-11 06:33:48
If the SG1024DE cannot be managed by the controller I understand better I thought the blockage was on the controller side Thanks for your help
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#3
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Re:switch not recognized-Solution
2024-04-11 08:10:35 - last edited 2024-04-15 14:15:09

Hi @Fabfab74

Thanks for posting in our business forum.

Fabfab74 wrote

If the SG1024DE cannot be managed by the controller I understand better I thought the blockage was on the controller side Thanks for your help

Start from L2, they can be managed by Omada controller. Others don't. The naming format would be SG(X)2xyz.

https://www.tp-link.com/en/business-networking/omada/switch/

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#5
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