VOIP ONE WAY VOICE

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VOIP ONE WAY VOICE

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VOIP ONE WAY VOICE
VOIP ONE WAY VOICE
2024-01-24 20:26:05
Tags: #NAT #voip
Model: ER605 (TL-R605)  
Hardware Version: V1
Firmware Version: 1.3.1 Build 20231207 Rel.61384

Hellow, 

I have a problem with my voip gate C530 IP. The gate is connect to the router and I hve a conection to my VoIP provider, the problem is when I call to my VoIP home numer I hear the voice one way. I turn off the SIP AGL i try open the port 5060 UDP and range of ports for RTP 10000-20000 but steal dont work. 

Please help me.

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Re:VOIP ONE WAY VOICE
2024-01-25 13:13:12 - last edited 2024-01-25 13:31:15

  @Stanislaw123 

 

I've used an ER605 for voip with my Gigaset N300 without any problems. I'd be surprised if the firmware on the C530IP is much different.

One way audio is usually a NAT problem.

In my experience SIP ALGs are best turned off, most are broken in some way. The best way is to ensure that any NAT mappings are kept active by use of keep-alive packets.

You shouldn't need to open any ports directly.

You MAY need to configure a STUN server or outbound proxy (depending on your voip provider) in the Network data section of your Voip connection configuration.

Also make that NAT refresh time is set to 20 sec.

 

Which voip provider are you using ?

 

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Re:VOIP ONE WAY VOICE
2024-01-25 21:39:15

  @Stanislaw123  I have a super voip and foneo , two opperators have the same problem

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Re:VOIP ONE WAY VOICE
2024-01-26 07:30:29

  @Stanislaw123 

 

sorry, never heard of either of those, so I have no information about their service or configuration details

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Re:VOIP ONE WAY VOICE
2024-01-26 10:47:02 - last edited 2024-01-26 10:50:00

  @Stanislaw123 

Can you wireshark from LAN and WAN to monitor what happened to during the call? Please port mirror and monitor this.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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Re:VOIP ONE WAY VOICE
2024-01-26 20:42:00
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Re:VOIP ONE WAY VOICE
2024-01-26 20:43:53

  @Stanislaw123  I ringing in the LAN, PC with MicroSIP I call to Gigaset Gate. The accounts are connected to the voip provider. Could you help me?

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Re:VOIP ONE WAY VOICE
2024-01-26 20:51:20

  @Stanislaw123  I have a wireshark file but I have a problem with interpretation

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#8
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Re:VOIP ONE WAY VOICE
2024-01-27 12:57:15

  @Stanislaw123 hi, i just solved this, it's a bug with the firmware, try updating to firmware 20240119, if that doesn't work, go to Transmission->Routing->Policy Routing and create the following rule:

 

Name: Choose one

Service Type: ALL

Source IP: Select or create one that includes your LAN, or the network from which you're trying to access VOIP.

Destination IP: ALL

WAN: WAN

Effective Time: Any

Mode: Priority.

 

Note that this takes into account the fact that you're using just one WAN, if you're using multiple WANs (in load balancing or failover mode) you'll need to change the Destination IP to a group containing only your VOIP Provider's IP Address, and change the WAN parameter to the WAN interface you're going to use.

 

 

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Re:VOIP ONE WAY VOICE
2024-01-27 14:52:52

  @Stanislaw123 

 

You might as well sell or return the 605 V1 and stop beating your head against the wall.  ER605 V1 is EOL.  You are beating a dead horse here.  

 

Go out and buy the ER7206 and enable VoiP Prioritization.  Enter the ports and be done with it.  

 

 

I can not teach anyone anything - I can only make them think - Socrates
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#10
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Re:VOIP ONE WAY VOICE
2024-01-29 08:03:46

Hi @Stanislaw123 

Thanks for posting in our business forum.

Stanislaw123 wrote

  @Stanislaw123  I have a wireshark file but I have a problem with interpretation

If you are okay to share that with us, please reply. I will create a case and let you know the number later to follow up on your case and send the result to the team for further analysis.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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