Mesh EAP650-outdoor does not reconnect after power outage
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Device:
Router: ER605
Controller: OC200
Mesh EAP: EAP650-outdoor max 2hops
After a facility-wide power outage, the connection of the root EAP650 was confirmed, but subsequent mesh EAPs were not connected.
EAP is repeatedly isolated-disconnected. I tried a hardware reset of the EAPs and did a Readopt, but the situation did not change. Is there any solution?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Changed the channel and channel width of root ap for testing, maybe they are in the different channels.
Suggest you reset the root ap and mesh ap together and readopt them one more time, sometimes several resets and reboots will fix the issue.
- Copy Link
- Report Inappropriate Content
With your help, the mesh network has been re-connected.
Not only hardware reset, but also some change of settings were needed.
Despite channel restrictions in the site settings,
one of the route EAPs was supposed to select channel 100 or higher, but instead selected channel 36.
So I've changed the route EAP's setting of 5GHz channel from "Auto" to a fixed channel.
Then, All the EAPs has been re-connected.
Now power supply has been connected to UPS, I hope the same problem never occured again.
Best regards,
Ogy
- Copy Link
- Report Inappropriate Content
It seems like it worked before... but have you checked to see if there is enough signal to link out there?
- Copy Link
- Report Inappropriate Content
thank you for your reply.
KimcheeGUN wrote
It seems like it worked before... but have you checked to see if there is enough signal to link out there?
I also checked the previous thread, but the person who asked the question in that thread didn't seem to have found a solution. EAP seems to be trying to establish a link, and I checked the signal strength at that time, and it was -55dB, so the signal strength seems to be fine.
- Copy Link
- Report Inappropriate Content
Changed the channel and channel width of root ap for testing, maybe they are in the different channels.
Suggest you reset the root ap and mesh ap together and readopt them one more time, sometimes several resets and reboots will fix the issue.
- Copy Link
- Report Inappropriate Content
thank you for your reply. It seems to be effective to try resetting it several times, not just once. I'm planning to exchange some of the EAPs' position tomorrow, so I'll try resetting again bofore exchaenging EAPs.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
With your help, the mesh network has been re-connected.
Not only hardware reset, but also some change of settings were needed.
Despite channel restrictions in the site settings,
one of the route EAPs was supposed to select channel 100 or higher, but instead selected channel 36.
So I've changed the route EAP's setting of 5GHz channel from "Auto" to a fixed channel.
Then, All the EAPs has been re-connected.
Now power supply has been connected to UPS, I hope the same problem never occured again.
Best regards,
Ogy
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 917
Replies: 7
Voters 0
No one has voted for it yet.