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Firmware update keeps failing

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Firmware update keeps failing

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Firmware update keeps failing
Firmware update keeps failing
2023-05-04 23:05:59 - last edited 2023-05-07 15:48:38
Tags: #Firmware Update
Model: TL-SG3428MP  
Hardware Version: V1
Firmware Version: 1.0.0 Build 20200729 Rel.72489

Firmware update fails every time, using package TL-SG3428MPv1_en_1.1.7_[20221130-rel42340]_up.bin. Status starts "Updating 0%", then says it's failed and to try again later. Tried System Reboot and Reset. Other switch updates fine. Any suggestions welcome.

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#1
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1 Accepted Solution
Re:Firmware update keeps failing-Solution
2023-05-06 03:15:31 - last edited 2023-05-07 15:48:38

Hello @Slartibart42,

 

Have you tried to upgrade to the middle firmware version like TL-SG3428MP(UN)_V1_1.1.5 Build 20220909 for testing first?

If you can upgrade to it successfully, and try the next one TL-SG3428MP(UN)_V1_1.1.6 Build 20221021, and the latest one TL-SG3428MP(UN)_V1_1.1.7 Build 20221130.

 

Sometimes, upgrading the firmware version one by one may fix the issue.

 

You may refer to this link:

https://www.tp-link.com/en/support/download/tl-sg3428mp/v1/#Firmware

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#2
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Re:Firmware update keeps failing-Solution
2023-05-06 03:15:31 - last edited 2023-05-07 15:48:38

Hello @Slartibart42,

 

Have you tried to upgrade to the middle firmware version like TL-SG3428MP(UN)_V1_1.1.5 Build 20220909 for testing first?

If you can upgrade to it successfully, and try the next one TL-SG3428MP(UN)_V1_1.1.6 Build 20221021, and the latest one TL-SG3428MP(UN)_V1_1.1.7 Build 20221130.

 

Sometimes, upgrading the firmware version one by one may fix the issue.

 

You may refer to this link:

https://www.tp-link.com/en/support/download/tl-sg3428mp/v1/#Firmware

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#2
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Re:Firmware update keeps failing
2023-05-07 15:48:31

  @Hank21 that worked a treat, thanks for your help.

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#3
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