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Switch restart after turn on PC (SFP+ Port)

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Switch restart after turn on PC (SFP+ Port)

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Switch restart after turn on PC (SFP+ Port)
Switch restart after turn on PC (SFP+ Port)
2023-02-01 12:34:41 - last edited 2023-02-03 12:24:24
Tags: #Configuration #Firmware Update #SFP+
Model: TL-SG3428X  
Hardware Version: V1
Firmware Version: 1.0.10

Hello Guys.

First of all, here my setup:

 

1. ER8411 v1.0 ->

on this device are connected to devicies

2. TL-SG3428X v1.0 on Port 2 SFP+ 10GBe

3. TL-SG2428P v1.0 on Port 4 RJ45 1GBe

 

4. On TL-SG3428X v1.0 I connected my PC via fiber cable multimode

 

 

Problem:

 

I use me PC normal, shut down in the evening and when I start my PC next day in the morning, I don´t get a connection to the TL-SG3428X....

After restarting the switch I got the connection.

On the same switch i have a Qnap Nas on 10Gbe to and here I don´t have the some problem, because the Nas are 24/7 on, it have connection all the time.....

Can it be, that after the last update the issue exists?

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#1
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12 Reply
Re:Switch restart after turn on PC (SFP+ Port)
2023-02-02 07:10:20

  @Byyonic 

 

It looks like DHCP issue, DHCP request or DHCP offer did not go through the switch correctly.

 

Try set up a static IP on your PC and check if the issue will still happen. If it is the thing you can try to do DHCP reservation on the router.

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#2
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Re:Switch restart after turn on PC (SFP+ Port)
2023-02-02 10:43:45

  @Somnus Thanks, I make now a reservation (static IP) in the gateway for my PC.
I write tomorrow if it works.

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#3
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Re:Switch restart after turn on PC (SFP+ Port)
2023-02-03 09:31:10

  @Somnus I do a reservation on the gateway  but still don´t wotk....

Only the problem on SFP+ Ports...

On the RJ45 ports I don´t have this issue....

 

I think it is a issue in the controller software or in the switch software.....

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#4
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Re:Switch restart after turn on PC (SFP+ Port)
2023-02-03 12:04:37

  @Byyonic 

Byyonic wrote

  @Somnus I do a reservation on the gateway  but still don´t wotk....

Only the problem on SFP+ Ports...

On the RJ45 ports I don´t have this issue....

 

I think it is a issue in the controller software or in the switch software.....

@Hank21 

Any suggestions?

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#5
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Re:Switch restart after turn on PC (SFP+ Port)
2023-02-03 12:13:27

Dear  @Byyonic 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. 

The ticket ID is TKID230205536, please check your email box and ensure the support email is well received. Thanks!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#6
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Re:Switch restart after turn on PC (SFP+ Port)
2023-02-03 12:18:42 - last edited 2023-02-03 12:24:24
Wow I did not expect so quick response... Anyway @byyonic if you get a solution from tplink, it will be good to share the experience here
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#7
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Re:Switch restart after turn on PC (SFP+ Port)
2023-02-03 12:18:48
Wow I did not expect so quick response... Anyway @byyonic if you get a solution from tplink, it will be good to share the experience here
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#8
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Re:Switch restart after turn on PC (SFP+ Port)
2023-02-03 12:25:06

  @Hank21 Thanks.


I take a look now with the support

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Re:Switch restart after turn on PC (SFP+ Port)
2023-02-03 12:25:27

  @Somnus yes I will do!

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#10
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Re:Switch restart after turn on PC (SFP+ Port)
2023-02-03 12:32:07

  @Hank21 how long it take until I get a mail ?

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#11
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