Dear @BigChris,

BigChris wrote

Hi, I mistakenly bought two Canadian versions of the EAP225 Outdoor.

I'm attempting to flash them to use US software but keep getting a message that the US firmware is not a valid file.

 

Current HW and firmware --> 

EAP225-Outdoor(Canada) v1.0[Custom]

1.20.0

 

I've tried the US file of 1.20 and the US file of 5.0.3 and neither work.

Does anyone know if it's possible to convert these to US firmware?

For your case, I've forwarded your case to the TP-Link support team who will contact you with your provided email address later.

Please pay attention to the email box for follow-up. Thank you so much for your cooperation and patience!

Dear @ontariojohn,

ontariojohn wrote

any chance you can assist me as well Fae?  i purchased two eap225 outdoor u.s. models.  the box says u.s., the sticker on the device says u.s. but it has canadian firmware and will not work with the existing system i am trying to build out.  the devices came wrapped in cellophane, showed no sign of use...... please help!

May I know where you are located and where you purchased the EAP225-Outdoor from?

The EAP225-Outdoor sold and used in Canada shall run with Canadian firmware to comply with the local regulations and laws.