Recordings with wrong date

Recordings with wrong date

Recordings with wrong date
Recordings with wrong date
Yesterday
Model: Tapo C500  
Hardware Version: V2
Firmware Version: Latest auto update

Recordings of all my cameras are being done with wrong date.

 

A recording of today ( 2025.05.22 ) has date of 2025.03.28 !?

 

 

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#1
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2 Reply
Re:Recordings with wrong date
Yesterday

  @Tursiops I have exact same issue 😔 

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#2
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Re:Recordings with wrong date
6 hours ago

  @Akbaba   @Tursiops   

Hi,
You can check if the following tips are helpful.

1. Please reboot the camera, ensure the Tapo app is the latest one, and check if the issue can be solved.

 

2. If you have the incorrect date and time on the camera's Live View page and video recordings, please refer to the following instructions to troubleshoot.
Tapo Camera Shows Wrong Date and Time
 

3. If the camera only has an incorrect date and time on the video recordings, please check:
  a) Are the video recordings stored on the SD card?
  b) Please remove the SD card from the camera, insert it back, and check if it helps.
  c) Try to back up the important video recordings on your PC, then format the SD card on the Tapo app and check if it helps.

 

Best Regards

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#4
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