Tapo RV10Plus cannot dock

Tapo RV10Plus cannot dock

Tapo RV10Plus cannot dock
Tapo RV10Plus cannot dock
a week ago
Model: Tapo RV10 Plus  
Hardware Version: V1
Firmware Version: 1.0.9 Build 230612 Rel.170558

The vacuum robot RV10plus cannot dock. It will go near the base, rotate and start reversing. Then somewhere along the path it will curve to it's rights and miss the docking connectors. It will reattempt and reattempt until the battery is too weak. I have wiped and cleaned the machine upteen times and it doesn't resolve.

 

(Btw, if this site allows uploading a video, I can easily show the problem. By not implementing a video uploading feature, I feel that Tapo doesn't care about user support. It's a pity because Tapo has been a top choice for me, but this is making me look for other options.)

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Re:Tapo RV10Plus cannot dock
a week ago

  @Hellokh 

 

Is there enough space left for the dock? For this issue, you may check the suggestions here. What to do if Tapo robot vacuum can't return to the charging dock?

 

You can post a video link here after uploading it to your personal cloud drive or the video websites like YouTube.

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