[C200C | HW v5 | SW v1.1.4] Home Assistant + ONVIF: video stream works, PTZ not (any more)

[C200C | HW v5 | SW v1.1.4] Home Assistant + ONVIF: video stream works, PTZ not (any more)

[C200C | HW v5 | SW v1.1.4] Home Assistant + ONVIF: video stream works, PTZ not (any more)
[C200C | HW v5 | SW v1.1.4] Home Assistant + ONVIF: video stream works, PTZ not (any more)
a week ago - last edited a week ago
Tags: #ONVIF/RTSP #Remote Control #Home Assistant
Model: Tapo C200C  
Hardware Version: V5
Firmware Version: 1.1.4

Hi there,

 

after setup in Home Assistant everything worked just fine, video stream was solid and PTZ control also worked for my cam.

However, recently the PTZ functionality dropped, I don't know whether this came from a Home Assistant update, the latest FW update for the camera (v1.1.4) or if it's kind of random. I also tried another ONVIF client (Onvier), using this tool panning works but tilting not?

 

The camera won't react any more to PTZ commands, Home Assistant just logs:

 

ContinuousMove not supported on device 'Hühnercam Stall'

 

All other moving methods won't work either. Also deleting and reintegrating didn't help.

 

Do you have an idea what could be the problem?

 

Thank you and best regards

Sven

 

 

______________________________________________________________________

Even though this is very specific to Home Assistant, here is just an exemplary configuration which worked before for completeness:

type: picture-glance
entities:
  - entity: camera.huhnercam_stall_mainstream
    tap_action:
      action: call-service
      service: onvif.ptz
      service_data:
        entity_id: camera.huhnercam_stall_mainstream
        pan: LEFT
        speed: 0.5
        distance: 0.5
        move_mode: ContinuousMove
    name: Pan Left
    show_state: false
    icon: mdi:arrow-left
    show_icon: true
camera_view: live

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#1
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Re:[C200C | HW v5 | SW v1.1.4] Home Assistant + ONVIF: video stream works, PTZ not (any more)-Solution
a week ago - last edited a week ago
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#2
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Re:[C200C | HW v5 | SW v1.1.4] Home Assistant + ONVIF: video stream works, PTZ not (any more)-Solution
a week ago - last edited a week ago
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Re:[C200C | HW v5 | SW v1.1.4] Home Assistant + ONVIF: video stream works, PTZ not (any more)
a week ago

  @SvenM 

Thanks for the detailed post! It seems the issue might be with firmware v1.1.4 dropping support for ContinuousMove PTZ commands. Since Onvier partly works (pan only), the camera still responds to some ONVIF commands. I’d recommend trying RelativeMove or AbsoluteMove in your HA config as a workaround, or rolling back to a previous firmware if possible. Hopefully TP-Link brings back full ONVIF support in a future update!

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Re:[C200C | HW v5 | SW v1.1.4] Home Assistant + ONVIF: video stream works, PTZ not (any more)
a week ago - last edited a week ago

@Solla-topee:  Thank you very much, the linked article explains my problems. I sent you a private message with required information. Thanks a lot and best regards!

@shirleyjbell : Thanks for your hint! I already tested all other moving options without success unfortunately.

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#4
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Re:[C200C | HW v5 | SW v1.1.4] Home Assistant + ONVIF: video stream works, PTZ not (any more)
a week ago

  @SvenM 

Hi,
The new firmware has been pushed to your camera, please update it via the Tapo app and check if it helps.
Best Regards

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Re:[C200C | HW v5 | SW v1.1.4] Home Assistant + ONVIF: video stream works, PTZ not (any more)
a week ago

  @Solla-topee Thank you very very much! The updated solved my issues and everything works just perfectly. I am happy :-)

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Re:[C200C | HW v5 | SW v1.1.4] Home Assistant + ONVIF: video stream works, PTZ not (any more)
a week ago

  @SvenM Glad to hear your case is solved. smiley

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#7
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