Omada client traffic recordings stopped recording at 62GB of over 230 GB actually used by client

Omada client traffic recordings stopped recording at 62GB of over 230 GB actually used by client

Omada client traffic recordings stopped recording at 62GB of over 230 GB actually used by client
Omada client traffic recordings stopped recording at 62GB of over 230 GB actually used by client
a week ago
Model: TL-SG3210XHP-M2  
Hardware Version: V1
Firmware Version: 1.0.7

Hello, I have an ER8411 router with 10Gbps connection going into a SG3428XPP-M2 Switch acting as a my core switch with a 10 Gbps connection from that into a SG3210X-M2 Switch in my office. 

 

Today I booted my PC connected to the SG3210X-M2 and over the course of a few hours downloaded 235 GB of various updates and the switch SG3210X-M2 it is connected too has used about 250 GB of throughput (the remaining data was used by other clients connected to the switch) indicating traffic recorded by the switch is correct.

 

The issue is the client according to Omada has only used 62 GB.. Also, the Deep traffic Inspection report also reports 62 GB of identified data, proving DPI was working 100% correct until it decide to stop recording traffic. So the issue is why did the system simply stop recording the client data after 62 GB ?

 

I saw a similar issue with a TV connected to another switch in my lounge room, where after a certain time traffic simply stopping counting up. 

 

When ever this happens, the router and switches involved report the correct download and uplink traffic, the issue seems isolated to client traffic records only. To me it is not acceptable to have to reboot the client to fix this every time. 

 

 

 

 

 

 

 

 

 

  0      
  0      
#1
Options
1 Reply
Re:Omada client traffic recordings stopped recording at 62GB of over 230 GB actually used by client
a week ago

Hi @PeterJ76 

Thanks for posting in our business forum.

Where do you get the data of the switch traffic? Screenshot?

Do you use it in standalone mode?

 

It stopped at 62GB even if you have tried to use more data on it, and it only displays 62GB and stops counting?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
  0  
  0  
#2
Options