Hi Good day
I have 3 tapo which is model C200, C210 amd T100 the C200 and C210 constantly freezing when viewing live is there a solution to irradicate the isue or sittings to improve the continuety of live viewing performance...
Thank you in advance...
Hi,
You can check if the following instructions are helpful.
What should I do if I can't view the Tapo camera?
Please confirm the following information if you need further assistance.
1. Please go to the camera's Device Settings > Device Info page, tap the Wi-Fi icon, and check the RSSI value.
2. Do you have a freeze issue when watching the camera remotely or locally?
3. Is there any prompt that appears on the Tapo app when the live feed freezes?
4. Can you send us a video showing the reported issue? You can upload the video to your cloud server(such as Google Drive), generate a link to download it and send me(@Solla-topee) the link via a private message.
Best Regards
Hi,
You can check if the following instructions are helpful.
What should I do if I can't view the Tapo camera?
Please confirm the following information if you need further assistance.
1. Please go to the camera's Device Settings > Device Info page, tap the Wi-Fi icon, and check the RSSI value.
2. Do you have a freeze issue when watching the camera remotely or locally?
3. Is there any prompt that appears on the Tapo app when the live feed freezes?
4. Can you send us a video showing the reported issue? You can upload the video to your cloud server(such as Google Drive), generate a link to download it and send me(@Solla-topee) the link via a private message.
Best Regards
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