No internet connection on one AP
No internet connection on one AP
Hi!
I ran into another problem, and I suspect my settings miss still something.
I have the ER706W wifi router, set up with 2 VLANs (both with their own wifi/SSID, and ACL for both gateway and EAP which blocks access from one VLAN into the other in both directions. Now I am adding two EAP610 (v3), for the moment both meshed to the ER706W, in the longterm they'll be wired to it. For testing, I am using only one of the EAP610 for now.
The problem: Devices connected to the EAP don't get internet connection, while on the wifi-router on the same SSID they have no problems. The WLAN setting has both EAP and Gateway enabled, I can connect, get IPs, see the clients in the controller. But they don't connect to the internet.
Other settings: Mesh, Auto Failover, Fast Roaming, AI-Roaming all enabled. Band steering disabled. WPA-2, 802.11r enabled. No WLAN Optimization since it is disabled for Mesh.
Any idea what I might miss?
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@Vincent-TP it's correctly in the controller's web interface, I see the issue only in the Android app.
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Thank you so much for the info. I will report this to the related department.
Could you please give us the following info:
1. what kind of controller are you using? hardware controller or software controller?
2. what's the firmware version of the controller?
3. what's the version number of the Omada APP? better with some screenshots.
Thank you in advance.
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Vincent-TP wrote
Thank you so much for the info. I will report this to the related department.
Could you please give us the following info:
1. what kind of controller are you using? hardware controller or software controller?
2. what's the firmware version of the controller?
3. what's the version number of the Omada APP? better with some screenshots.
Thank you in advance.
1. SW controller running on Linux, 64bit, Debian based distribution.
2. controller version 5.15.8.2
3. Android app v4.22.13 on Pixel 8, Android 15.
As said, when having only the ER706W connected, the app shows the clients correctly. When adding an EAP610, the issue appeared.
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Now the clients are all shown, a few days ago still not. No idea what changed, both app and controller are still the same version...
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And now the client tab in the app is empty again. I didn't change anything...
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