Switch SFP+ port stops working after sleep or shutdown

Switch SFP+ port stops working after sleep or shutdown

Switch SFP+ port stops working after sleep or shutdown
Switch SFP+ port stops working after sleep or shutdown
Yesterday
Model: TL-SX3008F  
Hardware Version: V1
Firmware Version: 1.20.3 Build 20250121 Rel.53296

Hello,

 

I am having some issues with the link between the switch and a workstation. I am using an SM5310-T(UN) 10G BASE-T SFP+ module and a 3M cat6a cable which connects to a Realtek 2.5GbE onboard network card.

 

When I connect both ends, the link comes up and the switch detects the link as 10G while the workstation detects the link at 2.5 when using auto-negotiation. After I shutdown the workstation or if it goes to sleep, the next time it comes up the link does not come up anymore. However I found that I can use the next port on the switch. It will come up at 10G on the switch and 2.5G on the workstation and everything works again. The next time the PC goes to sleep or is shut down I need to use the next port in the switch until I exhausted all free ports. If I then reboot the switch, I can use all ports again, once.

 

I tried everything from re-plugging the cable and sfp module, disabling and enabling the network adapter in Windows. The only thing that works, is setting the link speed on both the switch and the workstation to 1G. The link will then come up and gives a yellow light instead of green (1Gb instead of 10Gb). This will continue to work. Forever. Setting the speed back to auto-negotiation does not work. I also noticed that I can not set the switch port to 2.5G because it gives me a message that "it is not supported for fiber" even though I'm not using fiber.

 

Did I miss anything regarding compatibility? Do I need another SFP module? Or is the switch just not capable of doing 2.5G this and is the link coming up just luck.

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Re:Switch SFP+ port stops working after sleep or shutdown
13 hours ago

Hi @MelvinGr

Thanks for posting in our business forum.

This is not a problem with the switch in my opinion. Nor a compatible issue between the SFP module and SFP port.

The switch only supports 1 and 10G SFP. The module is a 1/10G SFP interface and adaptive RJ45 interface.

 

So the question is who sleeps? The switch interface does not sleep. That would maintain the connection until the computer sleeps.

Did you try other computers with different NIC adapters?

And well explained in Common Questions About SFP Module and Media Converter

Regardless of what module you have, the SFP interface between the fiber would link. RJ45 does not work which means the problem resides between the NIC and the SFP RJ45 interface.

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