Connection failed on Vigi C540W 1.0

Connection failed on Vigi C540W 1.0

Connection failed on Vigi C540W 1.0
Connection failed on Vigi C540W 1.0
13 hours ago
Model: VIGI C540-W  
Hardware Version: V1
Firmware Version: 3.0.2 build 240611 Rel.80268n

 

My Vigi C540 is showing "connection failed, please try again" most of the time when i try to see the live streaming from my APP in spite of having a excellent internet connection and no saturation on 2.4 bandwidth 

 

It's bumpy ride because it's very difficult to see the streaming when needed, I'm engineering system and i can ensure the cam is rightfully set and connected because when error is happening i can see the network configuration working as expected and i am completely sure my internet service is running fine, even the distance between the cam and my network is super close

 

My firmware 3.0.2 build 240611 Rel.80268n and Vigi App with version 2.5.32 and de device is Vigi C540W 1.0

 

By the way, within my network i also have a Tapo C310 and I don't have this kind of issues 

 

What's happening? Please help me because i think this is an firmware issue or factory defect 

 

I'm looking forward to hearing from you with any workaround 

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